Contact Marks and Spencer Customer Service
Marks and Spencer Phone Numbers and Emails
Toll-Free Number:
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(800) 937-5449Shareholder Enquiries - American Depositary Receipts (ADRs)
Customer Service:
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+44 333 014 8000Clothing and Homeware, Flowers, Gift Cards, Wine
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+44 208 090 9564Clothing and Homeware, Flowers, Gift Cards, Wine (From Overseas)
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+44 333 014 8444Corporate Gifts
Marks and Spencer Emails:
Investors/ Franchising
Legal
Media
Press Inquiries, Press Inquiries
Contact Information
Marks and Spencer Website:
Marks and Spencer Help Center:
Corporate Office Address:
Marks and Spencer plc
Waterside House, 35 North Wharf Rd.
London,
England
W21NW
United Kingdom
Other Info (opening hours):
Customer Service Hours:
Monday - 9:00AM-5:00PM (UK Time)
Mailing Address:
P.O. Box 3001
Sheffield, S97 3GN, ENGLAND
Data Protection Officer
Chester Business Park, Wrexham Road,
Chester CH4 9GA
How Good is Marks and Spencer's Customer Service?
Summary of Marks and Spencer Customer Service Calls
169
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Marks and Spencer?
Shipping and Delivery Question:
- “They deliver a order to my old address which I did change from my new address”
- “Not got my parcel”
- “Have not received my refund”
Request for Information Question:
- “Telephone number of your store in Ipswich I want to make an appointment for bra fitting service”
- “About an order”
- “Question recregund”
Return/ Replace Question:
- “Return”
- “I want to initiate a return but unable to do”
- “I have to change my brs”
Product/ Service Question:
- “Product inquiry”
- “Can't order order product”
- “Damaged gift card”
Refund Question:
- “Refund”
- “Regarding a refund when I haven't got the receipt”
- “Refund to card want to check”
Activation/ Cancellation Question:
- “Order cancelled / need refund”
- “Cancel order”
- “Ordered cancel”
Cards Question:
- “Sparks card for my elderly father”
- “Trying to purchase a Euro gift card”
- “The M and T credit Card owes my mother money.”
Account Question:
- I've placed an order but I forgot to change my address
- “Balance query”
Payments and Charges Question:
- “I tried to receive the Ten percent discount for signing up for emails and wasn't able”
- “Unauthorized charge”
Staff Question:
- “Linking of retired staff card to nomination person for Mrs Myra Hay”
Other Question:
- Very unhappy
- “To place an order”
- “Avoir du travail”
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Marks and Spencer